MyCRM has worked with both major international shipping agents and smaller specialised agents. This has given us a unique insight into the world of freight.

Microsoft Dynamics CRM on-demand has proven to be an ideal solution for complex shipments of all manner of materials from produce to large industrial machinery. The laws of each country, import taxes, forwarding instructions and most importantly delivery confirmation to generate invoices have all been built in to this versatile system. Customer details can be stored and found easily as can the details of each international freight agent and previous prices can be compared before booking. For one of the more complex industries Microsoft Dynamics CRM has once again enabled efficiency and improved customer service for our partners in Freight.

We have now released an industry specific product for Freight Shipping incorporating the basic features required by the industry.

• Familiar, user friendly interface.
• Full integration with Outlook and other Microsoft products.
• Easy and accurate migration from any existing data.
• Powerful search and data management.
• Multi-lingual functionality.
• Extensive list and campaign management facilities.
• Powerful reporting features.

• Client management.
• Customer profiling and email management.
• Shipping partner management.
• Shipment service progress reporting and workflow.
• Integrated tax and legal notifications for each country.
• Automatic invoice generation upon confirmation of delivery.
• Pre-defined Reports.

All our vertical solutions are available on our hostedLive CRM platform at the standard rates advertised under contract.

If you’re looking for a particular vertical solution using hosted Microsoft Dynamics CRM that is not listed here, we would be more than happy to discuss your requirements and work in partnership with your organisation to realise your requirements, contact us to find out more.